Telco Core Platforms | Service Triggers
Packet Inspection Framework – Service Triggers
In the OSS (Operations Support System) and BSS (Business Support System) environment of a communications network, service triggers initiate and coordinate actions across these complex, interconnected systems.
When a customer interaction occurs – for example, purchasing a new product through a self-service portal, reaching a usage limit, or experiencing a network issue detected by the OSS – these events may act as triggers.
Packet Inspection Framework
TruTeq’s packet inspection framework (PIF) allows for detailed inspections of packet-based traffic events. These events are passively monitored by a TruTeq PIF node as they flow between network elements.
The contents of these packets may be used to initiate a service trigger to other network elements.
Existing Support & Rapid Development
TruTeq’s PIF allows detailed examination of various protocols, for example:
- Diameter messages
- SMPP and other streaming protocols
- SIGTRAN messages (e.g. MAP, CAP)
- TCP/IP events
- API interactions
Other protocols may be rapidly added using the PIF capabilities.
Countless Use Cases
There are many and varied use cases made possible with Truteq PIF Service Triggers, including;
- WiFi Calling Auto-Provisioning trigger on Attach request
- Missed Call Notice trigger on Unavailable
- SIM Provisioning on Demand on first Attach request
- Recharge prompt to user on detection of insufficient balance messages
Smart use of Service Triggers is often a key differentiator in the market, TruTeq’s capabilities makes rapid innovation possible.
Get Started with Truteq Today
Get in touch and one of our specialists will be in contact with you shortly.