Financial Services | Financial Services Solutions
Market Specific Fintech solutions
In the world of fast evolving financial services, it is essential to have a fit-for-market solution. TruTeq’s suite of solutions is proven to provide cost-effective, robust answers to complex markets with diverse needs.
TruTeq’s Server Load Balancer distributes incoming requests across multiple backend destinations to optimize performance, reliability, and scalability.
5 Major Financial Institutions
Using TruTeq financial solutions such as USSD, WhatsApp and Smartphone applications
2 Airlines
Using TruTeq Internet and USSD integrated payment solutions
Millions of users
TruTeq provides front-end interfaces and back-end integration services for the largest mobile money service in Africa
Fraud Prevention
Using our deep understanding of mobile networks to deliver OTPs to the intended recipients and prevent SIM Swap fraud
Why choose the TruTeq financial services solutions?
The TruTeq solutions have been deployed in PCI-DSS compliant environments. Talk to us about the details.
Scalable
Architecture
Supports networks from 100,000 to 1+ million customers.
Future-Proof Technology
Integrated solutions that evolve with industry demands.
Lower Cost of Ownership
Optimised licensing models and reduced infrastructure costs.
Rapid Service Deployment
New services launched quickly with minimal complexity.
Seamless
Integration
Supports ISO20022, ISO8583 and many other proprietary interfaces.
Financial Services Solutions
Mobile Banking Platform
Financial institutions in developing regions depend heavily on USSD to provide secure services to their customers. Fraud, especially SIM swap fraud, erodes customer confidence and the financial institution’s profitability.
Relevant and future proof
TruTeq, with the use of MenuBuilder, provides the capability to create USSD menu flows, fast and easily.
Dynamic USSD
TruTeq’s dynamic USSD feature provides a bank with the ability to treat each customer as an individual with highly targeted offerings.
Robust fraud prevention
ValiPort® OTP SMSC is a standalone “black box” solution to card not present and online banking fraud. Valiport is isolated from the carrier’s normal network elements (and personnel) but integrates deeply into the network to be able to verify the origin and destination of tokens.
Highly scalable and Fast to market capability
The MenuBuilder user interface provides a powerful browser-based menu editor that makes it easy to create and wire together menu flows and services. The layout consists of a palette with the predefined building blocks known as nodes.
Financial Services Solutions
Payment Gateway
In an era dominated by digital commerce, seamless and secure payment processing lies at the heart of every successful online business. Our internet payment gateway solution is designed to empower merchants with the tools they need to efficiently manage transactions, mitigate fraud risks, and provide a frictionless checkout experience for their customers. The TruTeq solution closes the gap between the developed and the under-developed market in providing both schema and non-schema-based options.
Secure Payment Processing
Advanced encryption and tokenisation techniques ensure the secure transmission and storage of sensitive payment data, protecting both merchants and customers from potential security threats.
Multiple Payment Methods
Accept payments from a wide range of sources, including credit/debit cards, digital wallets, bank transfers, and alternative payment methods, thereby catering to diverse customer preferences.
Fraud Prevention
The TruTeq solution integrates seamlessly with the existing fraud prevention solutions of the financial institution. Full 3DS2.0 adherence provides compliance and peace of mind.
The non-scheme card solution is further protected by the TruTeq ValiPort® solution, ensuring levels of security that provide customers with peace of mind and financial institutions with reduced risk of financial losses and reputational damage.
Compliance
TruTeq will work with the information security team of the financial institution to ensure PCI DSS compliance, providing regular security audits to maintain regulatory compliance.
Integration Options
Seamless integration with popular e-commerce platforms through APIs, SDKs, and plugins, simplifying the setup process for merchants and reducing development time and costs.
Financial Services Solutions
E-Wallet
An e-Wallet (electronic Wallet) solution is a digital platform that allows users to store monetary value in a non-traditional manner, i.e., not in a core banking system. It acts as a virtual substitute for a typical banking account and facilitates quick and secure transactions while eliminating the need to carry cash or physical cards.
On-the-fly creation
TruTeq’s solution supports on the fly wallet creation. This is a process in which the e-Wallet is created by a payer initiating a payment to a non-user’s mobile number. This capability will create an e-Wallet and notify the recipient when the payment is received. Typically, the recipient will first have to undergo a Know-Your-Customer (<KYC>) in order to access these funds.
Agent Network Management
Commission calculation and disbursement is fully automated in the TruTeq solution. A smartphone application provides agents with the ability to facilitate KYC and Cash-In/Out capabilities
User friendly Customer Care interface
The TruTeq CCI has the ability to facilitate the resolution of all customer queries with full maker/checker functionality.
Financial Services Solutions
eKYC
Know Your Customer (KYC) information gathering is one of the most critical and costly customer interactions for any financial institution. The TruTeq AllAboard solution is used successfully by clients to capture customer data and integrate with backend systems to facilitate KYC processes.
Secure integration
Secure tokenised integration with the bank’s back-end systems is possible by using a private APN in conjunction with the TruTeq API gateway.
ValiPort protected
ValiPort® OTP SMSC is a standalone “black box” solution to card not present and online banking fraud. It is isolated from the carrier’s normal network elements (and personnel) but integrates deeply into the network to be able to verify the origin and destination of tokens.
KYC Application
The TruTeq KYC application can be deployed to mobile phones or tablets.
Financial and non-financial functionality
The TruTeq AllAboard application can both capture KYC data and perform Cash-In/Out transactions.
Industry
Banking
Solutions Provided
TruTeq API Gateway
Client
Largest bank in the Pacific Island Nations
Challenge
Financial institutions omni channel capabilities to provide secure service to their customers. In developing markets, access to reliable data complicates this. Fraud, especially SIM swap fraud, eats into customer confidence and the bank’s profitability.
The Solution
TruTeq’s solutions has been enabling this for our customers for the last 10+ years. The modular nature of our solution gives our customers the flexibility to grow with their customers’ needs. We currently provide the following distinct solutions
- USSD based mobile banking.
- Smartphone and Internet banking.
- Payment gateway solutions.
- eKYC data collection applications with integrated scoring.
Industry
Banking
Solutions Provided
TruTeq API Gateway
Client
Largest bank in the Pacific Island Nations
Challenge
Financial institutions require secure integration in a rapid manner to be able to respond to fast changing market needs. Further more, the need to sweat existing assets in the attempt to lower the cost of servicing customer is real. The TruTeq API gateway solution can provide this.
The Solution
The TruTeq API gateway is deployed at a number of financial institutions around the world. The ease of integration makes fast to market solutions possible. It support protocols like ISO20022, ISO8583. Current integrations include:
- Real-time settlement systems
- External merchant integrations for utility and other payments…
- Airline integrations for ticket payment
- Informal merchant payment solutions.
Industry
Banking
Solutions Provided
TruTeq API Gateway
Client
Largest bank in the Pacific Island Nations
Challenge
Banks in the developing markets are in need of cost-effective solutions to increase financial inclusion. The TruTeq eWallet solution can provide a fully integrated solution, closely coupled with the core banking system, but still providing an independent ecosystem to leverage the cost benefits of the TruTeq licensing models.
The Solution
TruTeq has deployed our eWallet solution at financial institutions in the developing markets to aid in the financial inclusion target of our customers. This solution can be deployed complimentary to the traditional banking solution. The benefits are:
- Easy customer onboarding.
- Fast access to financial rails for new to bank customers.
- Embedded fraud prevention (SIM swap detection)
- Seamless interaction between traditional core banking and eWallet systems.
Get Started with Truteq Today
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