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About Truteq

Terms and Conditions

1. Introduction

These terms and conditions govern your use of this website. Your use of our website is subject to your acceptance of these terms and conditions in full. If you do not consent to these terms, you must not use our website.

2. Rights Reserved

Unless otherwise stated, TruTeq and/or its subsidiaries own the intellectual property rights in the website and material on the website. All these intellectual property rights are reserved.

3. Use of Website

  1. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. ‘Deep-linking’, ’embedding’ or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.
  2. You may make copies for caching purposes or for personal use only.
  3. Our newsletter is intended for distribution and may be redistributed but only in its entirety and subject to it being unmodified.
  4. You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
  5. You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
  6. You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.
  7. You must not use our website to transmit or send unsolicited commercial communications (“SPAM”).

4. Restricted access

  1. We reserve the right to restrict access to certain areas of our website, at our discretion.
  2. If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, that user ID and password combination is confidential and for your use only.
  3. We may remove any user at our sole discretion without notice or explanation.

5. Limited warranties

  1. The content and operation of this site are provided “as is” without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement.
  2. The owner of this site, the authors of the content and in general anybody connected to this site in any way, from now on collectively called “Providers”, assume no responsibility for errors or omissions in the content.
  3. The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the use or inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility.
  4. The use of the content is forbidden in those places where the law does not allow this disclaimer to take full effect.
  5. We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
  6. We will not be liable to you in respect of any loss or corruption of any data, database or software.
  7. We will not be liable to you in respect of any special, indirect or consequential loss or damage.

6. Privacy Policy

  1. This privacy policy applies to all the web pages related to this website and tells you about the information we collect from you when you use our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.
  2. We are TruTeq. Our address for the South African entity is PO Box 12220, Centurion, 0046, South Africa and for the Australian entity, P O Box 7301, Sippy Downs QLD 4556, Australia. You can contact us by post at the above addresses, or by email at Loading . Any enquiries about our use of your personal data should be addressed to these contact details.
  3. For more information about our use of cookies, please see our cookie policy.
  4. When you submit an enquiry via our website, we ask you for your name, email address, contact telephone number, company name, country and the nature of your query.
    We use this information to respond to your query, including providing you with any requested information about our products and services. We may also email you several times after your enquiry in order to follow up on your interest and ensure that we have answered your it to your satisfaction. We will do this based on our legitimate interest in providing accurate information prior to a sale.
    Your enquiry is stored as email and processed into our contacts database. Depending on where you are based, your information will be used by the sales team in order to respond to your request.
    We do not use the information you provide for this purpose to make any automated decisions that might affect you.
    We keep enquiry emails for five years, after which we archive them. CRM records are kept for five years after the last contact with you.
  5. When you apply for a job on our website:
    TruTeq receives many applications for jobs and many of the applicants are completely unqualified for the positions or do not qualify based on explicit requirements mentioned in the job specifications. When you apply for a job online, we may first ask you to complete a basic skills test on the web site. The answers provided will be processed through an automated process. The automated process will not attempt to profile you based on personal aspects as provided for under Recital 71 of the GDPR. The purpose of this automated process is to reduce the number of recruitment agents and spambots abusing the access and also to ensure that applicants meet a very basic level of competence that may be expected of an applicant for the specific position.
    If you failed the basic skills test, then we will not keep any record of you except the IP (Internet Protocol) address for the purposes of identifying hacking attempts. If you are successful with your basic skills test, we will ask you for your name, email address, physical address, nationality or residency status, highest qualification as well as a curriculum vitae (also known as a resume) and a confirmation that the information is true.
    We need to know your nationality or residency status in order to know whether you will have the legal right to work for us.
    This information will be stored as email and held for five years. During that time, we may use it to contact you if we wish to consider you as a candidate for employment.
    We will not share your data with third parties.
  6. Your rights as a data subject:
    By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time.
    If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased.
    You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully.
    Finally, in some circumstances you can ask us not to reach decisions affecting you using automated processing or profiling.
    To submit a request regarding your personal data by email or post, please use the contact information provided above in item 2 of this section.
  7. Your right to complain:
    If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance so that we can address your complaint.
    If you are a citizen of the European Union, you can also can also contact the Information Commissioner’s Office in your country of residence.
  8. We regularly review and, if appropriate, update this privacy policy from time to time, and as our services and use of personal data evolves. If we want to make use of your personal data in a way that we haven’t previously identified, we will contact you to provide information about this and, if necessary, to ask for your consent.
  9. By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes.

7. Indemnity

  1. You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.
  2. TruTeq reserves the right to implement any security measures deemed appropriate to lower or negate fraudulent transactions, which may result in certain payments a User (as a receiver), or from a User (as a sender), being disallowed.
  3. Under no circumstances, including without limitation negligence, shall TruTeq or its parents, subsidiaries, affiliates, officers, directors, employees, agents, suppliers or any other party involved in creating, producing, transmitting, or distributing TruTeq or related services be liable for any indirect, incidental, special, consequential or punitive damages arising from or in connection with the use or inability to use TruTeq or any content provided by or through this site, or resulting from unauthorized access to or alteration of your transmissions or data, or other information that is sent or received, including but not limited to damages for lost profits, use, data or other intangibles, even if TruTeq has been advised of the possibility of such damages.
  4. TruTeq shall have no liability to you in connection with any actions or transactions by an individual that uses your user name and password with your consent or knowledge or any cause over which TruTeq does not have direct control, including, but not limited to, problems attributable to computer hardware or software (including computer viruses), telephones (or other communications equipment), or internet service providers.
  5. TruTeq shall have no liability to you in connection with any product, service or otherwise, purchased or used as a result of the use of this site. It is expressly understood that the user is aware that TruTeq provides a service to bring buyer and seller or service offerer and service consumer together, and accepts no responsibility for the quality, reliability, safety, function, suitability or otherwise, of a product purchased, service used, or otherwise, as a result of the use of this site.
  6. TruTeq shall not be liable for any fraud, deception or misrepresentations by Users of the Service in any capacity whatsoever.
  7. In no event shall TruTeq be liable for any act or omission of any third party (such as, for example, any provider of telecommunications services, internet access or computer equipment or software) or for any circumstances beyond our control (such as, for example, a fire, flood, or other natural disaster, war, riot, strike, act of civil or military authority, equipment failure, computer virus, or failure or interruption of electrical, telecommunications or other utility services).

8. Breaches of these terms and conditions

Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

9. Changes to the Terms and Conditions

We may revise these terms and conditions from time-to-time without notice and will apply from date of publication on this web site.

10. Assignment

We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions without notice or consent.

11. Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

12. Entire agreement

These terms and conditions constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.

13. Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with the laws of Australia, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Brisbane.

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